Privacy policy

Privacy Policy

At Tesoro Haiir, protecting your privacy and personal information is extremely important to us. We are committed to providing a safe, secure, and trustworthy shopping experience for every client.

This Privacy Policy explains how your information is collected, used, and protected when you visit our website, place an order, submit a consultation, or communicate with us.

By using our website, you agree to the practices outlined below.

Personal Information We Collect

When you visit our website or make a purchase, we may collect certain information including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history
  • Consultation details
  • Device information and website activity

This information is collected either when voluntarily provided by you or automatically through cookies and analytics tools.

Your Information Is Safe & Secure

Tesoro Hair takes the protection of your personal information seriously.

All payments are processed through secure, encrypted third-party payment providers including Shopify and trusted payment processors. Tesoro Hair does not store or have direct access to your full credit card information.

We implement industry-standard security measures designed to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

Your personal information is kept confidential and is never sold to third parties.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Provide customer service and support
  • Communicate regarding orders, appointments, or inquiries
  • Personalize your shopping experience
  • Improve our website, products, and services
  • Detect fraud, unauthorized activity, or security concerns
  • Send promotional emails, updates, or marketing communications (you may unsubscribe at any time)

Cookies & Website Analytics

Our website may use cookies, pixels, and analytics tools to improve website functionality and user experience.

These technologies may collect information such as:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the website
  • Shopping behaviour

Cookies may also be used for advertising and remarketing purposes.

You may disable cookies through your browser settings at any time.

Third-Party Services

Tesoro Hair may work with trusted third-party providers including:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • Analytics and advertising services
  • Booking and consultation platforms

These providers only receive the information necessary to perform their services and are expected to maintain the confidentiality and security of your information.

Marketing Communications

By subscribing to our mailing list or providing your contact information, you consent to receive occasional promotional emails and updates from Tesoro Hair.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us directly.

Policy Updates

Tesoro Hair reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

shop@tesorohair.com